THE BLACK JEANS

Our standard delivery time is between 2 to 15 business days from the date of your order. Please note that delivery times may be extended due to changes in courier service operations, holidays, or non-working days. All packages are delivered by PostExpress or DHL. If you have any specific delivery requirements or need further assistance, please feel free to contact us.

To be eligible for an exchange/refund, items must be returned within 14 days of receiving your goods. We will not accept returns on any item(s) with tags removed, signs of having been worn or having been washed.

If you need to return a product, please contact us via email. We will provide you with instructions on how to proceed with the return process. Please include your order number and the reason for the return in your email. We are committed to ensuring your satisfaction and will work with you to resolve any issues as quickly as possible.

We strive to fulfill all possible special requests, such as specific delivery dates, adding a message with the package for birthday gifts or any other special requirements you might have. Please enter your requests in the Notes section when placing your order on our website, or by sending us an email after completing your order.